If you run into any issues, simply use the “Support” button in the app to report them.

Please note that MacJack does not own or operate the vending machines. If your issue is related to a machine (for example, a product was not dispensed, the machine is not working, or you would like to request a refund), please contact the machine owner through the “Support” option in the app or using the contact details displayed on the machine.

If your issue is related to the MacJack app (such as login, registration, or account management), please contact us at [email protected]