MacJack is an advanced application for cashless payments on various types of vending machines. Top up the account and pay everywhere you go! You can track your spending, enjoy special benefits for mobile app users, and send feedback to vending machine owners to further improve their service.
Find a bright blue MacJack sticker on a vending machine. Scan the QR code on the sticker or use your phone to read the NFC tag. This will open the Google Play Store or Apple App Store, so you can download the app.
When you scan the sticker on a machine, the account for that machine will be created automatically. You can use this account to shop at any machine run by the same operator (a company that fills the machine, such as Coca-Cola or Selecta). You can also add as many accounts as you need for different operators.
You have downloaded your MacJack app; good job! It’s time to add your payment method. Navigate to the wallet icon on the app home screen and add your bank card information. After adding your bank card, you can choose the amount and top up the account.
MacJack supports a top up with cash, all the major card schemes – Mastercard, Visa, Amex, as well as Google Pay and Apple Pay.
You can start the purchase in two ways. You could scan the QR code on the MacJack sticker or tap the NFC area if you previously enabled NFC payment on your phone.
If you have multiple MacJack accounts and you’ve just topped up one of them, but your balance shows as 0 during a purchase, check which account is synced with the machine. The machine automatically connects to the MacJack account linked to the operator of that machine (the company that stocks the machine with products).
Paying with MacJack is much simpler than paying with other wallets. Once you top up your account, simply scan the QR code on the sticker, and the balance will be deducted for the product price. You don’t need to authorize your purchase or insert a PIN number. Additionally, you can send feedback directly through the app if something goes wrong with your purchase and receive a much faster response.
If your vending machine operator sets up a promotion or reward program, you will receive a notification in your MacJack inbox. You can navigate to your inbox to see all the messages you have received, including promotion details.
After each purchase, you can rate the app and send feedback to our support team. If you experience any issues with the machine or the app, you can report them through the app or send an email to [email protected]. We will get back to you as soon as possible.
Just download the app to your new phone, sign in with your email address, and continue using the app seamlessly.
MacJack is GDPR compliant and will never share your data with 3rd parties. On top of that, MacJack backoffice cloud is protected by the highest security standards and strong firewalls, while data is backed up regularly for maximum security.
Consumers love the convenience of paying with their phones over carrying cash or credit cards. Moreover, they are accustomed to using apps for everyday tasks. With MacJack, they get all of that and more – receive discounts, loyalty points, or office bonuses, and send feedback when something is wrong, all through a single app.
Each machine with the MacJack payment options has a bright blue sticker with the QR code and simple instructions on how to use the app. With the first QR code scan, users can install the app and then use the same code to open the app and initiate the purchase process.
You can set up reward programs with various discounts, happy hours, and bonuses to encourage user spending and engagement. Similarly, you can reward top-spending users by giving them loyalty points whenever they take specific actions, such as account top-ups or purchases. They can use those points instead of money when purchasing products.
You can manage your programs within the Televend loyalty and engagement platform. It is an add-on module within the Televend vending management system, the most advanced VMS in Europe. If you are interested in Televend products, please feel free to contact our sales team.
Yes, your users can use the existing office key cards or fobs. Additionally, they can pair their key cards/fobs with their MacJack account and use either their phones or key cards when purchasing products at the office machines. Regardless of how they choose to pay, they can perform other actions, such as topping up their app accounts, tracking their spending, and sending feedback through the app.
Users can top up their app accounts with cash, major credit cards like Mastercard and Visa, as well as Google Pay and Apple Pay.
Aside from a variety of loyalty and reward programs that can increase your revenue, there is another benefit – you don’t need to buy expensive cashless terminals; you only need a MacJack sticker to offer your users a great purchasing experience. It also works in settings without an internet connection, such as metro stations.
Yes, MacJack works in both private environments, such as offices and universities, and in public settings, including street machines, airports, bus stations, and shopping centers.
Once you make a deal with us, our support team will ensure that you receive all stickers for all your machines translated into the language you need.
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